Database volunteer

Volunteer for Rockinghorse this Christmas.

We are looking for a Database volunteer to help make sure we have all the up to date information about our supporters.

Job description

 

  • Post Title: Database Volunteer
  • Responsible to: Head of Marketing and Communications
  • Purpose of Job: To ensure the Rockinghorse CRM database is up to date so that all entries have up to date contact, support and donation information.
  • Location: Rockinghorse Children’s Charity is based in central Brighton. Our work is across Sussex.
  • Contract: Part time (hours negotiable but ideally two days per week) throughout November and December. Unpaid.

About this role

Rockinghorse Children’s Charity is seeking volunteers to support the input of information on our internal Customer Relationship Management (CRM) database called E-Tapestry.

Rockinghorse rely on our E-Tapestry database to keep information on our supporters, including their donation history, event participation and contact information. This enables us to make sure that we keep in touch with our wonderful donors, include them in our regular newsletter distributions, thank them for their support and invite them to take part in Rockinghorse events and campaigns.

However, we know that we have some work to do to make sure the information on the database is as up to date as possible, cross-referencing our previous contact lists and matching email addresses to supporters who may, or may not, already be on our system.

So, we are looking for a volunteer, or volunteers, to help us achieve this goal.

This role is voluntary and unpaid, although reasonable expenses will be reimbursed. Full training will be given, and this is a great way to expand your knowledge of the charity sector and develop new skills.

Duties of the role

Database support:

  • Recording supporter/donor information on our database
  • Cross referencing the information we hold with Mailchimp contact lists
  • Updating entries or creating new entries on the system

Admin support:

  • Work with fundraisers to ensure their supporters are all accurately recorded on E-tapestry
  • Work with the Head of Marketing and Communications to ensure the main E-Newsletter contact list is up to date on E-tapestry
  • Work with Head of Partnerships to update information on our corporate supporters on E-tapestry

Person specification

Essential:

  • Good people and communication skills.
  • Able to work using your own initiative.
  • Able to be a team member.
  • Happy to work indoors or outdoors (depending on the event)
  • Keen to learn about or make use of skills in events management and support.
  • Commitment to Rockinghorse Children’s Charity’s purpose and work.

In this role you will learn about:

  • How the charity sector operates
  • The range of skills required to ensure a charity operates effectively
  • How each function within an organisation works together
  • The importance of an up-to-date CRM system to a charity
  • What a fundraisers role within a charity involves
  • The importance of effective marketing and communications within a charity
  • How projects are developed and reported
  • Why the charity sector exists is why it has vital role to play in supporting the local community
  • Working in an events environment
  • What it’s like to work in a team

How to apply

To apply, please email your CV and a short covering letter indicating why you would be interested in supporting us with your time, to alex@rockinghorse.org.uk.